Can I get an extension to pay my bill?

All extension requests must be received prior to final delinquent notice. Extensions may be granted to a user on a case-by-case basis, however, only up to 2 extensions per calendar year may be granted. Extension requests provide an additional 7 days from the scheduled shut-off date to pay past due charges and are non-negotiable. View the Extension Form (PDF).

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1. When is my water utility bill due?
2. What are my options to pay my bill?
3. What is the late payment charge?
4. When will my service be disconnected if payment is past due?
5. Can I get an extension to pay my bill?
6. Does the City offer payment plans?
7. How can I dispute my bill?