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1. What is an inspection?

A property inspection is the way that the City ensures that new and remodeled buildings are constructed according to the plans approved by the City of Fillmore. By actively inspecting in-progress and completed construction, the City can help ensure that buildings meet all health and safety regulations.

2. When is an inspection needed?

Any work which requires a permit will require inspections. When a permit is obtained, an Inspection Record card will be issued. This card must be posted on the job site. The Inspection Record card will be the owner record of the approved inspections. The plans which were approved by the City must also be available for the inspector during each inspection.

3. How can an inspection be arranged?

An inspection request can be made by calling the Building and Safety Department at 805-524-7125. Requests for inspections must be made by 5 pm the prior business day to the desired inspection. Request for inspections can be phoned in 24 hours a day, 7 days a week, the above phone number is served by a voice mail if no one is available.

When calling to request an inspection, please have the following information available:

• The address of the job
• The permit number
• The type of inspection requested
• The type of building (i.e. single family, apartment, commercial)

Request for AM or PM inspections can be usually be honored, but cannot be guaranteed. Once all inspection request are in and inspection route has been determined the by contacting the inspector may be able to provide a more precise time, but actual times cannot be provided.

4. What do I have to do prior to inspection?

Have the following ready prior to the inspection, failure to have all items ready may result in being charged a re-inspection fee:

• Complete all the work for the required inspection
• Have the City approved plans on site
• Have someone over 18 years of age present or make prior arrangement with the inspector
• Have any dogs removed from the area
• If any tests are required, have them ready at the time of inspection
• Provide access for inspection, including a ladder or other means of access as necessary
• Have any prior correction lists available for review and associated work completed for verification of the corrections

5. What inspections are required?

During the 1st inspection, the inspector will determine the amount of work which can be completed before the next inspection. Do not work past this point. This process will be repeated for each succeeding inspection.

Some commonly needed inspections are:

• Grading: If a project requires grading of the site before construction, an engineering inspector must be on-site to provide inspection during grading. In most cases grading is necessary only for projects requiring the removal or addition of large amounts of earth.
• Underground Work: All plumbing, electrical or mechanical systems shall be inspected prior to covering with earth or concrete.
• Foundation/Slab: This inspection is performed after rough grading and placement of concrete forms and reinforcing steel, but prior to pouring any concrete.
• Floor Joist (for raised foundations): This inspection is performed after all floor joists and girders have been installed and under floor plumbing, electrical and mechanical has been installed. Under floor waste and vents shall be tested at the time of inspection.
• Roof/Floor Sheathing: Nail size and spacing is verified after the roof/floor sheathing has been installed and all penetrations through roof or floor have been made.
• Shear or Pre-Wrap: This inspection is made after all exterior shear walls and hardware is installed and prior to the placement of exterior lath.
• Framing: Inspection is required after the roof covering is has been installed; windows, including caulking and flashing; and the electrical, plumbing and heating systems are prepared for rough inspection. Prior to the placement of insulation.
• Insulation: The rating of the insulation will be verified after placement before installation of the drywall. The insulation can be installed after the exterior vapor barrier has been installed.
• Drywall: Nail size and spacing will be verified prior to the placement of drywall tape or mud.
• Exterior Lath: This inspection is completed prior to the application of the exterior finish after the installation of the vapor barrier and or lath. Interior lath or drywall shall be completely secured (nailed or screwed) prior to the exterior lath inspection.
• Energy/Insulation: Inspection is required after installation, but prior to walls and ceilings being covered.
• Lath/Drywall: Exterior lath is inspected after interior nailing of wall cover is completed and paper and wire have been nailed and trim is in place.
• Final: This last inspection will occur when all fixtures are in place and the building is ready for occupancy.

6. How much does it cost?

The cost of building inspection is included in the permit fee. However, a re-inspection fee may be assessed if an inspection call is made but the work is not ready for inspection or required corrections have not been completed. A re-inspection fee may also be charged if the approved plans are not available or the inspector cannot gain access to the site to perform the inspection.

Further information can be obtained by calling 805-524-7125 between 8 am to 4 pm, Monday through Friday.

7. What if I fail the inspection?

Unfortunately, inspections are not always passed on the 1st attempt. The Building Inspector will let you know, either verbally or in writing, what the problems are and, in some cases, how to correct a particular problem. After the corrections have been made, schedule a re-inspection so that the Building Inspector can verify the corrective work.

Please be sure to make all of the corrections before scheduling the re-inspection. If re-inspections are scheduled and the corrective work has not been done, the Building Inspector may assess a $50 re-inspection fee which must be paid at City Hall before any additional inspections will be performed at the site.

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1. What are the City’s Commissions and Citizen Advisory Groups?

These commissions (known collectively as Citizen Advisory Groups or (CAG) provide input to the City Council and City staff on matters of interest to the community. City Commissions include the Planning Commission, Parks and Recreation Commission, Film Commission and Active Adult Commission.

2. How do I apply to serve on a City Commission/Citizen Advisory Group?

Complete and submit the Citizen Advisory Group Application (PDF) and return to City Hall. Persons are appointed to serve by the mayor with the consent of the city council. Each commission has 5 representatives and persons are appointed to serve 4-year terms.

3. When do I apply?

Persons can apply at any time. Applications will be held for one year and if any vacancies occur you may be invited for an interview. Appointments occur in open session during City Council meetings.

4. Who can serve on a commission?

4 of the 5 members of the Planning Commission must live within the City limits. The other seat may be held by a non-City resident who is familiar with the issues of the community.

Film Commissioners are not required to live within City limits but shall have an interest in promoting, encouraging and assisting filming activities in the City.

A minimum of 4 of the 5 Parks Commissioners must live within the City, and no more than one member may live outside the City limits but must reside within Ventura County. There are also 2 student representatives who must be between the ages of 14 and 19 and reside within the boundaries of the Fillmore Unified School District.

The Active Adult Commission consists of 5 members who must be residents of the city and at lest 50 years of age, one of whom shall be a councilmember who may be under 50 years of age.

5. Who do I contact for more information?

Please contact Human Resources via email or phone at 805-524-3701, ext. 216.

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1. How do I pay my city water bill?

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2. How do I get a new trash can lid?

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3. How do I apply for a job with the City?

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4. My trash didn't get picked up, what should I do now?

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5. How do I get a garage sale permit?

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6. How can I see the agenda for an upcoming City Council or Board meeting?

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1. I submitted a concern or complaint regarding an encampment established by persons experiencing homelessness on public property. Why hasn’t the City removed the person? Why hasn’t the encampment been r

Recently, in Martin v. City of Boise (“City of Boise”), the Ninth Circuit Court of Appeals (which is the Federal Appellate Court that has jurisdiction over Fillmore) held that ordinances prohibiting camping and sleeping on public property were unconstitutional. Consequently, the City of Fillmore may not criminally enforce a law or ordinance that prohibits camping or sleeping on any public property.

The Court, however, stated there are limited circumstances in which a person can be cited for camping. In Fillmore, the City may only remove or relocate encampments in limited circumstances.

Once a concern or complaint has been received, the City will investigate. The City will determine whether, under the law, any action can be taken and by whom. If the City determines that enforcement action can be taken, the appropriate personnel will respond consistently with best practices.

If enforcement action cannot be taken, the City will still attempt to engage with anyone at the encampment and offer services they may be eligible for that may result in ending their cycle of homelessness. Even if an encampment cannot be removed by enforcement, the City still attempts to resolve the issues created by the encampment through contact with those present there and repetition of offering services.

Please understand that due to the laws surrounding this issue, this process often does not yield immediate results. It could take multiple interactions to resolve the issues. It doesn’t mean work isn’t being done that will ultimately resolve the issue.

2. Does the “Boise: Court case apply to all land in Fillmore? What about private property?

The City of Boise case only applies to public property (i.e. City parks, bike trails, open space, City-owned property, etc.), not private property. Any private property owner can still have any individual or encampment removed from their private property if there is a trespass. Like any trespass, the private property owner must request the person be removed and cooperate with law enforcement, including completing the required forms for enforcement of private trespass. The City of Fillmore can assist private property/business owners with tips for preventing future issues.

Often, we receive complaints from citizens related to homeless encampments that are actually located on private property (either because the private property owner is absentee or because they are allowing the activity). In these situations, it will ultimately require the private property owner to act, as the City will not enter onto private property to address any issues without the property owner’s consent.

3. Do Police generally arrest people for being homeless?

The Fillmore Police Department enforces laws where applicable; however, homelessness in itself is not a crime. In addition, recent court cases have made it more difficult to enforce laws traditionally used in homeless incidents such as living out of a vehicle and illegal camping. In addition, propositions recently approved by California voters have either decriminalized or minimized narcotics offenses. In many cases, where a person would have gone to jail in the past, they are either given a citation or there is simply no violation that exists anymore. Long-term solutions require the cooperation of all stakeholders following a comprehensive plan and the cooperation of citizens to not enable a homeless lifestyle by providing them with short-term food and money. 

4. Isn't homeless a form of trespassing?

Trespassing laws in California are very complex and often times there is no violation where one would typically think a violation exists. Almost all trespassing laws in California are misdemeanors that typically result in a citation or a very brief stay in jail. 

5. Why shouldn't I give money to someone on the street who needs it?

Many times, the money that is given to a panhandling homeless individual can be used to aid addiction, such as drugs or alcohol. It may also provide short-term relief that keeps people from accepting social service support geared for the long term. Money that people give to homeless individuals who panhandle on the street can be better served for the services that provide food, clothing, shelters/housing, or drug/alcohol/mental health rehabilitation. These are all services that people experiencing homelessness can access. For more information, please visit the Homelessness Resources Page.

6. What causes homelessness?

The causes vary widely, but often homelessness and poverty are linked. Being poor can mean a person is one illness, one accident, or one paycheck away from living on the streets. Top contributors to homelessness also include:

• Lack of affordable housing
• Unemployment
• Low wages
• Mental illness and the lack of needed services (Single adult individuals)
• Substance abuse and the lack of needed services (Single adult individuals)

7. What is the City of Fillmore doing to address homelessness?

Conducting monthly welfare checks by Ventura County on our homeless population.

1. Enforcing criminal statues regardless of person’s housing status.
2. Working within the framework of Federal Court cases: Martin v Boise and Johnson v Grant Pass.
3. Continuously monitoring the situation. Offering services continually to our unhoused population.
4. Increasing patrols on Burlington Street and surrounding areas as calls for service permit.
5. Improving documentation of incidents/contacts to better address issues as they arise.
6. Continuing to monitor and identify trends/concerns involving the homeless population.
7. Coordinating with Ventura County Public Works – Watershed to evaluate a portion of the Santa Clara River for a cleanup event. The date will be announced once known.
8.  Taking those individuals who ask for assistance to shelters and treatment facilities.

8. What is a Trespass Enforcement Authorization?

Businesses and property owners can request a Trespass Enforcement Authorization form from the Fillmore Police/Ventura County Sheriff’s Office. Once completed, this form serves as a formal request by a business or property owner to law enforcement to remove anyone who is loitering or engaging in any unlawful activity on their property. To allow the Fillmore Police/Ventura County Sheriff’s Office to detain or discourage people from loitering, trespassing, or engaging in any other illegal behavior in or around your business in your absence, the Sheriff’s must already have a Trespass Enforcement Authorization form for the applicable property.

By completing this form, a property owner authorizes law enforcement to arrest and/or issue citations to trespassers. The form is valid for up to 12 months from the date it was signed. To obtain a form you can request one at the Fillmore Police Station located at 524 Sespe Avenue or request a form via email at Fillmore.detectives@ventura.org. The completed form can be returned to the Fillmore station or submitted via email to the listed email address.

9. What should I do if I encounter a panhandler?

DO answer requests with a firm NO.
DO report illegal activity by calling 911 or non-emergency number at (805) 654-9511.
DO treat homeless with respect.
DO offer information where they can get help, dialing 2-1-1.
DO make donations to local organizations helping homeless.

DON’T encourage panhandling by giving money, food, etc.
DON’T allow anyone to camp or loiter on your property.
DON’T assume you’re making a difference when you are giving; you may be hurting, not
helping.

10. Where should I report illegal activity?

For crime or illegal activity, please contact the local police station by calling 911.

11. Where should I report illegal activity?

For crime or illegal activity, please contact the local police station by calling 911.

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1. What is a Knox Box system?

It's a high-security box system, designed to give firefighters and emergency services immediate access to locked buildings, elevators, and other secured areas.

2. Why install a Knox Box?

Installation of a Knox Box on your property will not only allow firefighters faster access in case of an emergency, but will also prevent expensive forcible entry should emergency services be required while the premises are unoccupied. Costly front doors and entryways needn't be harmed if entry keys are available on-site!

3. How does the Knox Box system work?

Following your purchase of a Knox Box from the factory, you will mount it securely on the exterior of your building; attractive recessed-mount models are available. All necessary access keys will be locked inside by a representative of the fire department; only the fire department's master key can open the box.

The Knox Box gives the fire department a simple alternative to expensive, time-consuming forcible entry. The generous interior capacity allows you to store everything emergency personnel may require--keys, floor plans, electronic entry cards, and more in complete security until needed.

4. How secure is a Knox Box system?

Security has always been a Knox strong point. Designed for maximum protection, each virtually indestructible box features a special high-security Medeco lock and key. This Medeco restricted locking system guards against unauthorized key duplication. Keys aren't even available to locksmiths or lock distributors, only The Knox Company can supply these keys!

The Knox Box system offers maximum security at every step. The department has an exclusive key code. All Knox Box stations in that city are keyed alike--and only the fire department has master keys.

5. Who can authorize a Knox Box system?

Strict security control is maintained by allowing only fire departments to authorize the purchase of each Knox Box. This is achieved by using a special authorization form which you can obtain only from your fire department. Each Knox Box is shipped without keys, locked in an open position and ready for mounting.

6. How is a Knox Box installed?

Each Knox Box is shipped with complete mounting instructions; however, your fire department will assist you in choosing a proper location for mounting. After installation is completed, the fire department will conduct an inspection of the installation and lock building keys inside the box. As soon as building keys are locked inside the box, it is ready to provide immediate access to emergency personnel-- 24 hours a day, 365 days a year.

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1. What is a Public Records Request?

A Public Records Request is a request from the public to see or obtain a copy of a City document, per the California Public Records Act. The City is not required to perform research, but will assist requestors with finding documentation that may have the information they are seeking. City staff will explain what documents are available and what form (electronic, printed copy, etc) they are in. Requests need to be focused and specific.

2. How is this different from a Freedom of Information Act (FOIA) request?

The Freedom on Information Act is Federal law which applies to federal agencies. According to the Department of Justice Freedom of Information Act Reference Guide, I. Introduction:

"The FOIA does not, however, provide access to records held by Congress or the federal courts, by state or local government agencies, or by private businesses and individuals. All states have their own statutes governing public access to state and local government records; state agencies should be consulted for further information about them."

3. What is not a Public Records Request?

City Council and commission agendas and memos prepared for the City Council and commissions are available for public review and copying as soon as copies of those documents are distributed to the City Council or Commission. Please contact the Planning Department for current and past Planning Commission meeting agendas and memos. Please contact the Administrative Services Department for agendas/memos for the:

• City Council
• Parks and Recreation Commission
• Film Commission
• Active Adult Commission
• And any City committees

4. How do I make a request to see or obtain a copy of a City document?

All requests for City documents should be directed to the City's Administrative Services Department. Requests can be made in person, by mail, by email or fax. City Hall business hours are 8 am to 4 pm, Monday through Friday (closed alternate Fridays).

5. What if I am unsure about what to request?

Contact Administrative Services staff who will be happy to assist you with your request and explain the process to you.

6. Does my request have to be in writing?

No. Requests do not need to be in writing. However, in order to better comply with requests for information, it is recommended that requests be made in writing. All written and oral requests for public records need to be made to the Administrative Services Department.

7. Is there a fee to search for documents?

There is no fee for a search of documents or to process a request. If the requestor desires that copies be made, a fee will be charged for the copies. Copied materials are made available immediately upon payment of the copying fee. There is no fee to view requested materials.

8. How long will it take until I hear a response?

The City will notify you within 10 days of receipt of your request whether the requested documents are available. If any part of the request is denied, the City will notify the requestor in writing of the determination and reason(s) why the request was denied. The 10-day limit may be extended by the City if "unusual circumstances are found to exist." If an extension is necessary, you will be notified in writing setting forth the reasons for the extension. Extension may not be for more than 14 days.

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1. When is my water utility bill due?

Utility bills are due on bill date; however, you have a grace period of 19 days to pay before late charges are accessed.

2. What are my options to pay my bill?

• Pay online with credit card or check on the Fillmore website
• Pay by phone with credit card or check by calling 805-524-1500
• Pay by mail or drop box outside City Hall with check or money order.
• Pay in person with check, credit card or cash.
• Sign up for autopay by submitting an application along with a voided check to the water department. View the Automatic Debit Application (PDF).

3. What is the late payment charge?

A 5% late fee will be applied to the total unpaid balance. A 1.5% per month interest charge will be applied on any unpaid previous balance and will continue thereafter until paid. The late charge will be applied on the 20th day after bill date if payment has not been received.  

4. When will my service be disconnected if payment is past due?

Service will be disconnected if payment is not received within 60 days of original bill date.  A reconnection fee will be applied.

Reconnection fees are as follows:

1st Occurrence = $70.00  2nd Occurrence = $80.00  3rd Occurrence = $90.00 or $50.00 if qualify

Please ensure payment is made in person before 3 pm for same day service reconnection.

5. Can I get an extension to pay my bill?

All extension requests must be received prior to final delinquent notice. Extensions may be granted to a user on a case-by-case basis, however, only up to 2 extensions per calendar year may be granted. Extension requests provide an additional 7 days from the scheduled shut-off date to pay past due charges and are non-negotiable. View the Extension Form (PDF).

6. Does the City offer payment plans?

Yes the City offers payment plans for qualified customers. Please refer to payment plan form for qualifications.  Payment plan request must be received prior to FINAL delinquent notice. View the Payment Plan Request form (PDF).

7. How can I dispute my bill?

Users have the right to appeal any water service bill or delinquent notice. Water service bill appeals must be made in writing and received by the finance department within 10 calendar days from the date of billing. Delinquent notice appeals must be made within 5 calendar days from the date of the delinquent notice. All requests must contain the reason for the appeal and documentation supporting the appeal. No appeal shall apply to a delinquent notice if the original water service bill has been previously appealed.